Essential Info
To prepare your dog for boarding, it’s important to first know what’s required of you. This helps to avoid any confusion and keep your dog happy and safe during their stay.
Vaccinations & Medications
To protect all the dogs in our care, we ask that your dog's vaccinations are fully up-to-date and that you to provide suffient medications.
Food & Treats
We ask you to provide enough food for your dog for their entire stay, including any treats. This helps them maintain a familiar diet and eating routine.
Bed, Bowls & Toys
We ask you to provide your dog's bed and feeding bowls, as this helps them feel safe and secure. A few of their toys can also help them settle in.
Temperament Evaluation
Before we board your dog, we may ask to join you on a short walk to see your dog's general behaviour, particularly with other dogs.
Neutering Requirements
We don't require your dog to be neutered, but please let us know if you have an intact male prone to mounting or a female coming into season.
Behavioural Issues
Unfortunately, we are not professional dog trainers, so can't accept dogs with challenging behavioural issues or very poor lead walking or recall.
FAQS
Can I visit where my dog will be staying?
Yes, absolutely! Visiting us in our home for a “meet and greet” is a mandatory part of our booking process. We want you to feel comfortable with where your dog is staying and it helps your dog get familiar too.
Will my dog need a overnight trial?
All first-time boarders staying longer than 3 nights will require a overnight trial stay, but don’t worry this is completely free of charge!
I don’t have a car, are you able to provide transport?
How many walks will my dog get each day?
Most dogs we board receive two walks per day. Depending upon their age, breed and health, this might be up to an hour in the morning and around 20-30 minutes in the evening.
Exercise routines are tailored to suit your dog’s individual needs and will be agreed with you prior.
My dog has a health condition. Can medications be administered?
Providing we have instructions, we’re happy to administer any basic medications, as prescribed. Complex issues would require further discussion and agreement, but in general most needs can be met.
Will my dog be staying with other dogs?
Are you licensed?
We’re proud to hold an Animal Activity Licence issued by North Tyneside Council; achieving a four star rating ★★★★ which is the highest possible for a dog boarding business in it’s first year!
We are committed to meeting the higher standards of animal welfare outlined in statutory guidance. Our License Number is: 23/1567/ANIMAL and this can be verified on the Public Register.
Are you insured?
Yes, to help provide everyone with extra peace of mind, we are fully insured.
However, it’s important that you fully understand our obligations and liabilities. So we recommend your read our terms and conditions prior to making a booking.
Do I need to provide food for my dog?
Yes. We ask that you provide sufficient food (and any treats) for the entire duration of your dog’s stay. Should they run out, we will of course purchase more, but would ask you to refund this at the end of their stay.
Is it difficult to prepare your dog for boarding?
No, it’s not difficult to prepare your dog for boarding at all! Simply make sure your dog’s vaccinations are up-to-date, get enough food for their stay and be sure to grab their bed, bowls and toys, as this will help your dog settle in.
What is the payment procedure for dog boarding?
We accept cash, or if prefer you can pay by bank transfer.
Can you board puppies?
Unfortunately, we do not board puppies or any dog less than 12 months old.
Can’t find Something?
As you prepare your dog for boarding, it’s important to stay calm, as this will help ensure a stress-free stay for both you and your dog. If you can’t find the answer you’re looking for here, please do get in touch.
